🚘 D&D Luxury Rentals – Rental Guide & Policies

Welcome to D&D Luxury Rentals. Please review the following rental guide carefully before booking your vehicle. Our goal is to provide a smooth, luxury experience with full transparency and support every step of the way.

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✅ Insurance Options

• Rental Cover: Purchase affordable coverage through our trusted partner.
• Personal Coverage: Use your personal auto insurance policy (must upload valid proof at booking).

Insurance documentation must be uploaded or arranged before pickup.

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📜 Rental Terms & Conditions

• All rentals must stay within the DFW metro area, unless pre-approved for out-of-area mileage.
• Vehicles must be returned to our designated warehouse.
• Changes or cancellations must be communicated 24 hours in advance.
• Late returns may incur additional fees.

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💰 Security Deposit

A security deposit equal to 50% of your total rental cost is required to confirm your booking. This deposit is non-refundable if cancellation is made within 24 hours of scheduled pickup.

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👤 Driver Requirements

• Minimum age: 21 years old
• Valid U.S. driver’s license required
• Proof of insurance (Rental Cover or personal policy) required

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⏱️ Late Fees & Penalties

• Late return fee may apply
• Cleaning fees apply if vehicle is returned excessively dirty
• Damage fees assessed upon return inspection

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💳 Payment Terms

We accept the following secure payment options:

• Zelle
• Apple Pay
• Invoice Fly
• Credit/Debit Cards

Payments are collected in two parts:

1. 50% deposit at booking
2. Remaining balance at vehicle handoff

Full payment is required before the vehicle leaves our lot.

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🚗 Pickup & Delivery

• Pickup and drop-off at our Dallas warehouse only
• Fuel must be refilled to the same level as pickup
• All damages documented before and after rental

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📅 Vehicle Availability

Availability is manually updated based on holidays, maintenance, and scheduling. Book at least 24 hours in advance to reserve your preferred vehicle.

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⏳ Booking Lead Time

• Minimum 24-hour advance notice required
• Manual approval for all bookings
• Deposit required once approved

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✅ Rental Confirmation Process

• We confirm availability manually via email or phone
• 50% deposit due to hold reservation
• Full payment required before keys are handed off
• Rental agreement and insurance must be submitted prior to pickup

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🧾 Rental Agreement

A digital rental agreement must be signed before pickup. This will be sent upon booking confirmation and can be completed online.

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🔒 Privacy Policy

We value your privacy. Your data is secure and used solely for rental and communication purposes. See our Privacy Policy for more.

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📈 Tracking & Analytics

We use Google Analytics to enhance website experience. No personal information is ever sold or shared.

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📄 Insurance Documentation

All renters must upload valid insurance coverage at the time of booking or purchase short-term protection via Rental Cover.

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✨ Custom Requests

Need long-term rentals, special event support, or delivery accommodations? Contact us and we’ll do our best to meet your needs.